faq

faq

How can we be your exclusive agent in our country or region?

There are three basic requirements:

  • There is no exclusive agent in your area so far.
  • We have done business for at least ONE year.
  • You have technician to provide the after sales services to the end users.
How can you provide us the after sales services if we buy equipment from you?
  1. Our local distributor will provide the after sales services to you.
  2. We supply you the free spare parts during the warranty time.
  3. We provide far distance after sales services by WhatsApp or other means.
How can I clear the Customs for your products?
We’ll provide document for the products, CI, PL if your customs need. For other documents your customs you may need, Please contact your local import broker in advance.
How can you guarantee the quality for us?
  1. During the warranty period, we provide you professional solutions and spare parts.
  2. A third party inspection is welcomed. But the cost will be born by the customer.
  3. After supplying product to customers from 80 countries over 12 years, HonestBee has the confidence in our products.
What support can you do for me if I want to visit your company?
  1. Airport pick up.
  2. Hotel reservation.
  3. Other services you need.
What is your MOQ? Can we get a small order for the first time?
Different products have different MOQ, eg: 1 set for manaual honey extractor, small order is acceptable for the first time. please contact us for the details.
How About The Shipping Cost?
We will choose the most reasonable shipping fee according to different products, please contact us for details.
Can The wholesale Price of beekeeping supplies be cheaper?
The price depends on your product and order quantity. Usually, you can get better price provided large orders.
Can you customize beekeeping supplies according to my requirements?
Yes! We are a very professional manufacturer, can customize according to your requirements.